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Frequently asked questions

 

Who is the personalised book My magical numbers for? 

 

My magical numbers is the new personalised book of The Story Tailors, recommended for children up until 10 years old. Children will go on an adventure that will reveal them the magic of the most important numbers of their life. Their birthday, first day of school, baptism…What big secrets do these numbers hide?

Throughout the story children will not only learn how to relate to the numbers, but will also enjoy countless stories of educational value.

Values such as friendship, generosity and kindness are taught in stories about the 4 elements, 5 senses or 7 music notes.

To create a personalised book, customers must fill in the name of the child, the gender, the special date and the special message that will appear at the end of the book.

My magical numbers is one of the newest personalized book of The Story Tailors, makers of The magic of my name.

 

What kind of customisation offers the pesonalised book?

 

Each personalised book generates a unique and personalized story with the numbers and name chosen.

My magical numbers is the ideal personalised book to celebrate a birthday, a baptism, the first day of school, or any important date for the boy and his family. The name of the boy or girl will appear several times on the inside of the book through the stories linked to their numbers.

At the end of the book, the boy or girl will discover the meaning of their magic numbers and you will see their special date and name in the book. A personal tale based on a special date; memories for a lifetime.

Remember that you can personalise even more by adding a personal dedication free of charge.

 

What will the personalised book I receive look like?

 

Each personalised book is digitally printed in landscape on a DIN A4 format on glossy paper. You can choose between sofcover or hardcover. The personalised book have a 58 pages in total.

 

How much does the personalised story book will cost? 

 

The personalised book costs £23,99 including VAT. However, there are a few additional options you can add which will alter the price of the personalised book. For example: for only £4,99 extra you can purchase your personalised book as a hardcover (Cardboards cover of 2mm), or if you would like the children's book to arrive sooner, you can reduce the delivery time with an extra charge of £7,99.

Once you've added the personalised book/s to your shopping cart, and you've indicated your personal information and shipping data in the corresponding step.

 

How much does delivery cost?

 

After you entered your delivery address you can choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal. Standard delivery will cost an additional £4,99. But, if you would like to fast track your order and have it delivered via Express, it will cost £7,99.

 

What is the delivery time for my personalised book My magical numbers?

 

 Don't forget that every book is unique and we do not have these books for kids in stock, as they are printed on demand when the user completes their order. Standard delivery takes approximately 15 working days. Before confirming the purchase, we will show you the estimated delivery date. However, if you need it urgently, we can offer you an express delivery service (at an additional cost of £7,99) which lowers the delivery time to in around 7-10 working days.

 

How can I track my personalised book? 

 

When your personalized book has been printed, you will receive an email notifying the shipping of your order. Unfortunately the delivery of your book does not include a tracking number. If you have any questions regarding the status of personalized book, please contact us.

 

Can I request a refund or cancellation on my personalised book? 

 

Hopefully there will not be a time where we would have to cancel your personalised book. However, you can cancel it in the following situations:


1-in the next 20 hours after the confirmation of your order (excluding the "EXPRESS"
deliveries)

2-if we were unable to deliver your order in a period of 35 days after your delivery, you have the right to request a refund.

3-in the case of defective products, as soon as you have discovered the damage (inspecting the product as soon as possible after the delivery, and in no case more than 14 days after receipt of the product) notifications that imply the desire for cancellation have to be notified by email at hello_uk@mymagicalnumbers.com.

For more information about our refund policy and cancellation you can consult our section: Terms and conditions

If you have made a mistake in selecting the character, insert the name or your special date, or add your personal dedication, you have 20 hours after the completion of your purchase to communicate. After this time we will not be able to make any change or return.

Please contact us at hello_uk@mymagicalnumbers.com Expedite orders are transferred immediately to the printing house, so no changes will be available.
In case of additional questions, please don’t hesitate to contact us.

 

Let the magic of numbers, be with you! 

The Story Tailors team